General Conditions TAXI2HOTEL

Flight details

  • Compare your flight details with the details mentioned in the confirmation of the taxi company. When these details do not correspond, please contact the taxi company TAXI2HOTEL up to 48 hours before checking in. When you inform us about a change within 48 hours before leaving, we can not transport you within our conditions. We will plan your transportation with an already existing taxi ride, which can result into picking you up earlier.

Shared trip

  • TAXI2HOTEL can combine journeys of several passengers. This is what we call "Part Transport". In part we continue the journey transport in our system, with the intention of a combination with another taxi to make. This may mean that you will make a stopover. In most cases this works, if it does not succeed then we will offer you an alternative. The running time is 1.5 times the maximum driving time with a direct connection on the road. We combine the best, you will never criss scratch throughout the Netherlands to co-passengers to retrieve or eliminate them.

Make your reservation in time

  • We need to know your reservation within 24 hours before leaving. We can not guarantee a correct treatment of a reservation within 24 hours before leaving. Of course we do our utmost and often we are able to conform the quality restrictions, if you have doubts please contact TAXI2HOTEL.

Availability

  • Reservations at TAXI2HOTEL are always dependent on the availability of the cabs

Ways of transport info


The hour we have to pick you up when you are leaving

  • The hour we pick you up at your house, we will inform you before 21.00h. In most cases you will
    receive an email about the details of the hour we will pick you up at your house. It is possible that we arrive 15 minutes
    later or earlier than the hour we informed you. When the driver is not at your house 15 minutes after the hour indicated,
    you can call the number indicated in your confirmation sent by the driver. When you combine transportation you will not be
    at the airport earlier than 1 hour before checking . If there is no other option than one hour before checking in, we will
    always discuss this with you.

Luggage

  • The transportation of one bag and one hand luggage per person is included in the transportation.
    Bringing extra baggage is possible, when you inform us before. In most cases you can bring extra baggage when you discussed
    this before. In some cases we will charge you an extra seat per two pieces of luggage. That also counts for ski equipment.
    The transportation of surfboards, bicycles etc. is not possible when transportation is combined with more persons. When
    you have questions please contact TAXI2HOTEL.

Delays on the road

  • TAXI2HOTEL can never be responsible for delays that result into missing your flight. You can be
    assured that we do our utmost to prevent this from happening.

Return journey

  • When your flight is in delay, you do not have to inform us.
    TAXI2HOTEL is already taking this in account. When you make a reservation with us we take note of your flight details, so we can
    monitor possible delays. You have to be at the meeting point one hour after landing. Maximum one hour after landing you will
    leave the airport with the taxi driver. When you are at the meeting point later than one hour after landing we can not
    guarantee that you will leave the airport one hour after landing. You can always go with the first taxi arriving.

Children seats

  • TAXI2HOTEL can in some cases, deliver maxi-cosis (for babies). You have to indicate this clearly
    with your reservation. TAXI2HOTEL offers, against payment, the possibility to deliver child seats or chair highers for the
    transportation of children of approximately 9 months up to 3 years (9-18 kg) and children of approximately 3 up to 11
    years old(15-26 kg). You are responsible to indicate the exact age and wage. TAXI2HOTEL is not responsible for an incorrect
    indication in order to determine the correct safety measurements and for losing or damage of the luggage you handed over
    for storage.

A change in your flight number and/or the date of the return flight.

  • Up to 48 hours before arrival of the indicated flight or when you arrive earlier you have to
    indicate the change up to 48 hours before arrival. When you did not inform us within those time limits we can not garantee
    that you will leave the airport within the maximum waiting hours. You can always leave the airport with the first possible
    opportunity. When indicating a flight change in a foreign country you can always use the phone number that you received with
    your confirmation.

Payment

  • You have to pay cash to the taxi driver. When you reserved a round trip you pay cash to the driver
    when you leave and you will receive a receipt for the return drive.

Cancelling

  • Up to 48 hours before your driver picks you up TAXI2HOTEL charges you 10% of administration and
    cancellation costs. When you cancel the reservation within 48 hours before the driver arrives at your house we have to
    charge you the total amount. Partial annulations of reserved round trips within 48 hours before the first drive are not possible.

Conditions of transportation

  • As far as in these general conditions is not arranged differently, the General Conditions and
    payment conditions for transportation of persons with cars arranged at the Judge of te Arrondissementsrechtbank in 's-Gravenhage
    on the 20th of March 2003, aktenummer 31/2003 by Royal Dutch Transportation. We will send you our conditions at request

Airports